Although Secret Ingredients guarantees our cookbooks against any defect due to manufacturing, cookbooks are purchased with a “no refund” policy.  If your cookbook is damaged, incomplete, or contains incorrect customized options (Cookbook Style, Dedication, or Photograph)*, please contact us by calling toll free 1-866-697-3247 within 14 days of the shipping date.  Customer Service will provide you with a prepaid return label, so that we may correct or service your requests as soon as possible.